Changes in Objects with Campaign Support

This topic describes new Tabs and Properties that are included in an Object when the Business Administrator User enables Campaign support for the Object.

Note

For information about enabling Campaign support for an Object, see Business Administrator Help.

New Properties in the Properties Tab

Property	Description	Value Updated by (Talisma/User)	Property Can be Edited/Deleted in TBA
Send Mailers	Indicates whether Mailers can be sent to the Object item when the Object item is added as a Target in a Campaign. If the value for this Property is set to No, Mailers will not be sent to the Object item.		Cannot be edited or deleted.
Send SMS	Indicates whether SMS messages can be sent to Object items. By default, the value of this Property is set to No. You can change its value to Yes. You cannot send SMS messages to Object items for whom this value is set to No even if you select such Object items to be the recipients of SMS messages.		Cannot be edited or deleted.
Message Type	Indicates the format in which the Object items can receive e-mail. The format can be Text or HTML, or both.		Cannot be edited or deleted.
Last Mailer Sent On	The date on which the last Mailer was sent to the Object items.		Cannot be edited or deleted.

New Tabs in the Object Window

Mailers Tab

The Mailers tab displays details of Mailers sent to the Target that corresponds to the Object item. For a new Object item, this tab is always blank. The following table describes the Properties displayed in the Mailers tab:

Property	Description
Target ID	The unique identifier of the Target that corresponds with the Object item in a Campaign. An Object item added to a Campaign is converted into a Target when the Object item progresses from one step to another in the Campaign. The value for this Property is automatically generated by Talisma.
Mailer ID	A unique identifier for the Mailer sent to the Target. The value for this Property is automatically generated by Talisma.
Subject	The subject of the Mailer sent to the Target.
Campaign ID	The Campaign to which the Object item was added as a Target.
Campaign Name	The name of the Campaign through which Mailers were sent to the Target.
Mailer Status	The status of the Mailer. It indicates whether the Mailer was sent and delivered to the Target. This Property can have one of the following values: • Sent: Indicates that the Mailer has been sent to the Target. • Sent Failed: Indicates that the Mailer was not dispatched successfully. • Undelivered: Indicates that the Mailer was not delivered to the Target. • Opened: Indicates that the Target viewed the Mailer. This value is displayed only if Read receipts are enabled for the computer on which the Campaign Dispatcher used for sending the Mailer is installed. • Responded: Indicates that the Target has sent a response to the Mailer. • Excluded - Bounced: Indicates that the email address of the target was hard or soft bounced, and it was excluded from the list of recipients at the Send mailer action. • Excluded - Preferences Mismatched: Indicates that the target did not receive the email sent at the Send mailer step because preferences in the campaign did not match the target's preferences.
Date of Action	The date on which the Target performed an action related to the Mailer. This action may be sending a response to the Mailer, clicking a URL in the Mailer, or filling a Web form.

Targets Tab

If the Object item is a Target in a Campaign, the Target-related details are displayed in this tab. For a new Target, this tab is blank. For information about the Properties displayed in this tab, see “ Target Tabs and Properties”.

URLs Clicked Tab

This tab displays details of the URLs clicked by the recipient. The following table describes the Properties displayed in the URLs Clicked tab:

Property	Description
Campaign Name	The name of the Campaign through which Mailers were sent to the Targets.
Mailer Subject	The subject of the Mailer sent to the Targets.
URL Name	The name of the Web page that opens on clicking a URL.
URL Details	Details related to the URL accessed by the Target.
Last Clicked On	The date on which the URL was last accessed by the Target.
No. of Clicks	The number of times the URL was clicked by the Target.
Target ID	The Target that corresponds with the base Object item in a Campaign.
Mailer ID	The ID of the Mailer sent to the Target. The value for this Property is automatically generated by Talisma.
Campaign ID	The Campaign to which the base Object item was added as a Target.

Campaign Communications Tab

This tab stores campaign communication records that are created as a result of outbound communication sent to targets in the following campaign steps: Create Label, Create Letter, Export Records, Send mailer, and Send SMS. By default, records in this tab are displayed in descending order based on the Created On property.

Property	Description
Campaign Communication ID	A unique identifier of the campaign communication. The value for this property is automatically generated.
Type	The campaign step at which the campaign communication record is generated. This property can have one of the following values: • Create Label • Create Letter • Export Records • Send mailer • Send SMS
Created On	The date and time when the campaign communication record was created.
Status	For the Create Label, Create Letter, Export Records, and Send SMS campaign steps, this property can have one of the following values: • Success - Indicates that the communication at the step was successfully dispatched from the system. • Failed - Indicates that the communication at the step failed to be dispatched from the system. For the Send mailer step, other than the above values, this property can also have one of the following values: • Soft Bounced - Indicates that the communication at the Send mailer step was soft-bounced. • Hard Bounced - Indicates that the communication at the Send mailer step was hard bounced.
Campaign ID	The ID of the campaign.
Campaign Name	The name of the campaign.
Template ID	The ID of the record processed at the step: • Create Label and Create Letter: The ID of the print template used at the step • Export Records: The ID of the export configuration • Send mailer and Send SMS: The ID of the mailer template used at the step
Template Name	For the indicated campaign steps, this property can have one of the following values: • Create Label and Create Letter - The name of the print template used at the step. • Export Records - The name of the export configuration. • Send Mailer, Send SMS: The name of the SMS or mailer template.
Step Name	The name of the campaign step.
Base Object	The base object of the campaign.
Target Name	The name of the target. Display format: Target for <Object> Object ID: <Object ID>.
Newsletter	For the Send mailer step, this field indicates if the step is included in a newsletter campaign. The values Yes or No are displayed. This field is blank for other campaign actions.

Note

For Objects other than the Contact Object, although values are displayed in the Target ID, Mailer ID, and Campaign ID Properties, you cannot click the values to view the associated Target, Mailer, or Campaign.