Clearing Errors in the Outbox

See Also

Messages for which errors such as invalid e-mail addresses, mobile phone numbers, or unexpected responses from the mail server occur are displayed in the Outbox Workspace with a Send error icon, , in the Status column.

To Clear Errors in Outbox

1.  In the Outbox Workspace, select the message that has an error.

2.  From the Message menu, click Clear Error.

- OR -

Click to clear the error for the message from the Outbox Workspace.

The message can be sent again or edited to update Properties such as e-mail address.

Note  If a message has an invalid e-mail address, only Users with the required Permissions can edit the message to modify the e-mail addresses.