Deleting a Message

See Also

You can delete an Interaction to delete all its Messages. You cannot selectively delete any Message in the Interaction, except the most recently created reply, while it is still in the Outbox.

To Delete a Reply

1.  Open the required Interaction.

2.  From the File menu, select Delete Reply.

- OR -

Click in the Reply pane toolbar.

The Message is deleted. It is also removed from the Outbox.

Note  •   A Message that has already been sent cannot be deleted. •   If a Message is not logged as an Interaction, it can be deleted from the Outbox Workspace, by the Talisma Client User who created the Message, or a User with the Business Administration or System Administration Permission.