Reviewing a Student Alert Record
The review process enables designated staff to assess if submitted student alerts are legitimate, and if they qualify to be addressed. Staff can then associate the student alert with students in the system.
In the Student Alert grid, to shortlist records that need to be reviewed, sort the grid based on the value Review Required in the Review State column.
Reviewing a Valid Student Alert
Perform this step if it’s determined that the student alert record is valid.
- In the Submitter section of the student alert, associate the student alert with the contact record of the submitter, and then save the record. Or create a contact if it does not exist.
Scroll to the Reviewer section and update information appropriately:
Reviewing an Invalid Student Alert
If a reviewer assesses that the student alert record is invalid, the record can be cancelled.
- In the Review State field, select the value Invalid Alert Record.
- The Reviewed By and Reviewed On fields will change to mandatory fields. Specify values and then save the record.
The record will be displayed in a read-only format.
Additionally, the following fields will be automatically updated:Field From To Status Active Inactive Status Reason Active Cancelled
Note: If the reviewer deactivates a student alert record, the value Inactive will be set in the Status and Status Reason fields and the record will change to a read-only state.
