Message Center

The Message Center submenu allows you to manage your appointments, view and acknowledge your alerts, acknowledge your holds, and contact your advisor.

Web alerts can be created in Anthology Student and assigned to students using Contact Manager. Students can view their alerts online and acknowledge them by clicking on the Acknowledge Alert button (which also closes the activity in Anthology Student).

Hold messages must be created for each hold group in Anthology Student and their corresponding hold (e.g., transcript, registration).

Advisors must be assigned to the student in the respective modules of Anthology Student in order for the advisors to be displayed in the Message Center.

You can view your alerts, holds, and scheduled appointments in the Message Center page. This page also displays the designation and contact information of your advisors.

View and Acknowledge Alerts & Holds and Appointments

  1. Navigate to Message Center > Message Center. The Message Center page is displayed.

  2. You must acknowledge your alerts in Student Portal. Alerts are closed only after you acknowledge them.

    1. Click Plus icon or click the Alert Subject link to view details of an alert.

    2. Click View My Previous Alerts. Your older alerts and the alert acknowledgement dates are displayed.

    3. Click the Acknowledge Alert button to accept an alert.

    4. Click Back to Alerts and Holds. The Alerts and Holds tab is displayed.

  3. You must acknowledge your holds in Student Portal. Holds are closed only after you acknowledge them.

    1. Click Plus icon or click the Subject link to view details of a hold.

    2. Click the Acknowledge Hold button to accept a hold.

    3. Click Next and Prev to browse through the grid pages or type a page number in the Go to page box and click Go.

    Message Center

  4. Click the Appointments tab. Your scheduled appointments are displayed.

  5. Click Next and Prev to browse through the grid pages or type a page number in the Go to page box and click Go.

Contact Your Advisor

You can view the designation and contact information of your advisors. You can also send an email to your advisors.

  1. Click Email. Your default email client is displayed.

  2. You can now send an email message to your advisor.