Account Information

The Account Information page allows you to manage your student account for all enrolled programs. The information is arranged in five tabs. You can view your account balance, view your payment schedule, make a payment online, view or print statements, and view the subsidiary statement (ledger). You can sort the details of your payments by date.

If the Portal for your institution is configured to display pending charges, the Account information page will display two grids: Account Details and Pending Charges.

  • Records in the Account Details grid are sorted by transaction number in descending order by default.

  • Records in the Pending Charges grid are sorted in ascending order by transaction date by default.

The student account information that is displayed online is an exact representation of the student ledger card in Anthology Student (displaying actual and not pending charges). Statements are only generated for students who owe a balance on the date the student billing statement wizard is run in Anthology Student.

As an administrator you can use the Portal Configuration tool and configure Portal to display pending charges.

  1. Navigate to Page Transactions > Student Account Summary > Student/Fin/accountinformation.aspx.

  2. Select Show Pending Charges and click Update at the bottom of the page.

When Portalis configured to show pending charges, the pending charges are aligned based on the date & time the charge was added

View Your Account Information

  1. Navigate to My Finances > Account Information. The Account Information page is displayed. The Account Details tab is selected by default.

  2. Select the link for the program in the list to view the details, payment schedule, and to make payments for that program.

    Account Information

    The records are sorted in ascending order based on the transaction date & time value posted in the student ledger.

    Click Next and Prev to browse through the grid pages or type a page number in the Go to page box and click Go.

    Use the Show _entries drop-down list to set the number of rows displayed in the grid. Use the Search option to locate specific items within the grid.

    The balance column shows the actual point-in-time account balance for a given transaction.

     

    Account Information

  3. Click the Date column header to sort your transaction details by date.

  4. When a payment is made, a link is displayed in the Transaction Details field. Click this link to download the receipt of the transaction as a PDF document.

  5. Click Next and Prev to browse through the pages of your transaction details, or type the page number in the Go to page box and click Go.