The topic "Exclusive Markdown Formatting" is not available in Version 1.0.0

Exclusive Markdown Formatting

Based on testing by Anthology Inc., some of the Markdown syntax is resolved only in Web Chat and some only in Live Assist.

Web Chat Only

You can use the Markdown syntax below to apply special formatting to the answer text in the Bot Question Responses Entity if you are using Web Chat. These syntax examples are not resolved in Live Assist.

Text Format Markdown Syntax Examples / Notes Rendered Output

Bold+Italics

*** or ___

***Important Name***

Important Name

Images

![Alt text](Image file path or URL)

![Bot icon](https://help.anthology.com/renee/Content/resources/logos/visitor.jpg "title")

To add an image, add an exclamation mark (!), followed by alt text in brackets, and the path or URL to the image in parentheses. You can optionally add a title in quotes after the URL in the parentheses.

visitor

Typographic replacements

(c) (C)
(r) (R)
(tm) (TM)
(p) (P)
+-

(c) (C) (r) (R) (tm) (TM) (p) (P) +-

© © ® ® ™ ™ § § ±

Live Assist Only

You can use the Markdown syntax below to apply special formatting to the answer text in the Bot Question Responses Entity if you are using Live Assist. This syntax is not resolved in Web Chat.

Text Format Markdown Syntax Examples / Notes Rendered Output

Strikethrough

~~

This text is ~~scratched~~ out!

This text is scratched out!