Why Choose Renee?

Why does your institution need Renee?

A digital assistant provides the prospects, applicants, and students at your institution 24/7 support at scale, i.e., support in answering questions, making sure students have the information they need when they need it as well as paying attention to how the student is asking for support in case someone needs to intervene.

How is Renee different from other digital assistants?

Renee was built to understand the language of higher education. Where other digital assistants are generalists and interface with hardware or search engines, Renee is designed to understand what students need and where to find that information.

Each institution is provided access into Renee's core so that answers can be tailored specifically to your college or university. For your constituents, you can be sure that Renee understands your uniqueness and can provide clear answers.

In addition, Renee will transfer the conversation to an available person or open a case on behalf of a student if the questions are not answered or, more importantly, if the conversation could cause alarm for mental health reasons or retention risks.

Can my institution name the bot something other than Renee?

Yes. Renee's personality have been developed by Anthology Inc. to bring artificial intelligence and support to your institution. Renee's name can be changed to meet your institution's brand and other strategic initiatives.

Can we add different questions to Renee's core understanding?

Renee's core will be updated monthly based feedback from the community and the bot's interactions through conversations. As new patterns of questions emerge, they will be trained into Renee's core understanding and evolve over time. When new questions are made available, institutions can update Renee's default answer with one of their own.