Email Subscriptions
As an administrator you can configure email subscriptions to send automated communications to selected user accounts to alert them about events within Mailbox Manager. The system uses the notification email address defined for the user account to send subscribed email communications.
The following permissions are required manage email subscriptions:
- Can Access/View the Setting Tab
- Can Access/View Email Subscriptions
- Can Edit Email Subscriptions
To access the email subscription configuration, select Settings in the navigation bar and select Email Subscriptions.
The Email Subscriptions page lists the available notification types for subscribed Mailbox Manager communications. For each type, you can select the user accounts that receive the generated notifications.
| Type | Description | Subject |
|---|---|---|
| New File Upload | Sent when a user uploads a new file(s) from the Upload tab. | New File Transmission Notification |
| New File Available | Sent when new message class files are available in the Messages tab, the File Transfer Protocol (FTP), or the Azure Cloud Storage directory. | New File Available Notification |
| Monthly Activity Summary | Sent monthly to show message and user activity. | Notification Activity Summary |
| FTP Validation Failure | Sent when an error occurs on the File Transfer Protocol configuration. |
FTP Outgoing Transmission Failure: Client Name – MM/DD/YYYY UTC FTP Incoming Transmission Failure: Client Name – MM/DD/YYYY UTC |
| FTP Transmission Summary | Sent when message class files are transmitted via the Tile Transfer Protocol (FTP) option. |
FTP Outgoing Transmission Processed: Client Name – MM/DD/YYYY UTC FTP Incoming Transmission Processed: Client Name – MM/DD/YYYY UTC |
| Azure Storage Validation Failure | Sent when an error occurs on the File Transferring Processing configuration. |
Azure Storage Outgoing Transmission Failure: Client Name – MM/DD/YYYY UTC Azure Storage Incoming Transmission Failure: Client Name – MM/DD/YYYY UTC |
| Azure Storage Transmission Summary | Sent when message class files are transmitted via the File Transfer Processing (Azure Storage) option. |
Azure Storage Outgoing Transmission Processed: Client Name – MM/DD/YYYY UTC Azure Storage Incoming Transmission Processed: Client Name – MM/DD/YYYY UTC |
View and Add Subscriptions
You can add or view subscribers for a selected email notification by selecting the 
icon in the View column for the notification type. The Email Subscription Details page displays the email type and description and the available users that can subscribe to the notification. Modify the user selections according to your needs and select the Save button.
