Setting User-specific Chat Media Options

See Also

Permissions Required

Set User Options - To define and modify options in the Options dialog box.

You can specify the following chat-specific Media Options in Talisma Client:

•   The frequency at which the Table Views in various interfaces in the Chat Workspace must be refreshed.

•   Whether a Canned Response must be sent automatically to the visitor at the end of a chat session.

•   Keyboard shortcuts that you will use in the Transcript pane.

For more information, see Setting Chat Media Options.