The Message Window

You can open a Message from the Interactions Workspace, Interaction window, and from the Chat or Phone Workspace, to view it in the Message window.

The Message Window

The following table describes the components of the Message window:

Component	Description
Menu Bar	Contains commands to perform operations in the Message window.
Toolbar	Displays the most frequently performed tasks as buttons. Point to a button to view its function.
User Preferences Pane	Displays Properties and their values for this Message. To customize this pane, drag Properties from the Properties tab to this pane. You can also drag Properties from any tab containing custom Properties. You can resize the column width of Properties, and their values. To do so, position your mouse pointer over the column you want to resize, and click when the mouse pointer changes to a two-headed arrow . Drag the mouse pointer horizontally to resize the column.
Tab Bar	Displays the tabs in the Message window. Select a tab to view its details. Click the Arrows at the end of the Tab bar to view the other tabs in the window.

Tabs in the Message window can be classified into two types:

• Message-related tabs

• Other tabs