Nearby Contacts Feature

The Nearby Contact functionality uses the distance calculator to find contacts who are within a certain miles of a location. Using this feature you can find out, contacts who are near a planned Trip Activity location. For example, you can determine if the Trip Activity location is feasible for a trip and has a good density of prospects or contacts.

You can also find out Contacts who are near another Contact or Contacts who are near an Account in Reach. For example, a College Campus or High School where the institution's staff or recruiters are planning to go for a visit or a School fare event.

The Nearby Contacts tab in the Contact, Account, and Trip Activity forms enable Reach users to search and display students who are within certain miles from the address of the Contact, Account, or Trip activity.

Prerequisite

  • Enable Azure Maps on the Anthology Reach environment. For more information, see Enabling Azure Maps

View Nearby Contact Records

  1. Navigate to the required entity record.

  2. Click the Nearby Contacts tab.

  3. In the Get Nearby Contacts section, perform the following steps:

    1. In the Address field, select an address if it is not already selected. By default the Primary address is selected.

      Note: For the Trip Activity record, this field is Location. It displays the Location of the Trip Activity record and it cannot be edited.
    2. In the Approx Range field specify a number and the unit of measurement as MILES or KM.

      This value will be used to get contacts within the specified range. By default, it is set to 1 MILES.

  4. In the Additional Filter (Get XML query from view or from Advanced find), define filter conditions, to further filter the list of nearby contacts thereby refining the criteria to get the desired set of contacts based on your requirements.

    Note: It is recommended to configure additional filter conditions to improve the search result for finding nearby contacts in the range specified in the Approx Range field.
  5. Click the Preview button to get the results.

    The contacts that are within the specified range of the address of the selected entity record are displayed in the MAP and the Contacts grid. Closed

    The Nearby Contact tab in the Contact page displaying the Map and the Contact grid

  6. Click the Export button to export the contact records to an excel file.

  7. Click the Save Filter button to save the filter condition as a personal Contact View (filter), which can later be reused to view the contact records from the entities page.

    Note: The views will be saved with the prefix, NBC, and will be available in the Entity's Views only for the Reach user who created it.

Important Points While Using the Nearby Contacts Feature

  • Saved filters will be saved as User’s personal Contact Views and will not be shared with other Users.

  • Distance Range is approximate (not a perfect circular radius). This is done to fine-tune the algorithm to manage performance.

  • The map can populate up to 20,000 nearby contact records.

  • The Export to Excel option will timeout after one minute.

  • If the number of contacts within the specified range is more, refine the search criteria to reduce the number of contacts in the search result to better manage system performance, timeouts, and results.