Lead Tabs and Properties

The Lead Object is a Team Object in Talisma. The tables in this topic describe the Properties available in the various tabs of the Lead Object.

The Lead window contains the following tabs:

•   Properties Tab

•   Non-immigrant Student Tab

•   History Tab

•   Categories Tab

•   Test Scores Tab

•   Document Status Tab

•   Ethnic Groups Tab

•   Assignment Log Tab

•   Interactions Tab

•   Activities Tab

•   Duplicate Leads Tab

•   Previous Education Tab

•   Calendar Events Tab

Note 

For information about the tabs that will be displayed in the Lead Object when Campaign Support is enabled, see Changes in Objects with Campaign Support.

Before reading the descriptions in this topic, see Using Property Tables in Talisma Client Help.

The text "TBA" in the last column of the table refers to Talisma Business Administrator.

Properties Tab

The Properties tab contains system Properties. It also contains custom Properties created for the Lead Object.

Property (* indicates that the Property is mandatory

Description

Value Updated by (Talisma/User)

 

Property Can be Edited/Deleted in TBA

 

External SIS ID

A unique identifier for the corresponding Lead in SIS.

Name *

The name of the Lead. This is a free text field. Maximum number of characters: 255.

Campus *

The name of the Campus to which the Lead belongs.

Cannot be edited or deleted.

Team *

The name of the Team to which the Lead belongs.

Cannot be edited or deleted.

Owner

The Talisma User who creates the Lead.

 

Cannot be edited or deleted.

SSN

The Social Security Number of the Lead.

Created On

The date and time when the Lead was created.

Cannot be edited or deleted.

Last Updated

The date and time when the Lead was last updated.

Link to Contact

The Contact associated with the Lead.

Link to Enrollment

The Enrollment associated with the Lead.

Pipeline *

The mode of admission of the Lead.

This Property can have one of the following default values:

•   OnGround Admissions

•   Online Admissions

The Talisma Business Administrator can specify custom values for this Property.

Stage *

The levels of the Lead’s progress in the Lead’s admission cycle.

Phone

The primary telephone number of the Lead.

Time Zone

The time zone in which the Lead is located.

Hispanic/Latino

Indicates whether the Lead is of Hispanic or Latin ethnic origin.

This Property can have one of the following values:

•   Yes: indicates that the Lead is of Hispanic or Latin ethnic origin.

•   No: indicates that the Lead is not of Hispanic or Latin ethnic origin.

Citizen

Indicates the citizenship of the Lead. For example, Non Resident.

Nationality

Indicates the nationality of the Lead. For example, American.

Disabled

Indicates the disability status of the Contact. This Property can have one of the following values:

•   Unspecified: Indicates that the disability status of the Contact is not specified.

•   Yes: Indicates that the Contact has some form of disability.

•   No: Indicates that the Contact does not have any disability.

By default, this Property is blank.

High school academic GPA

Indicates the Lead’s academic grade point average in high school. This is a number type of Property that supports decimal values. For example, 3.5.

SIS Owner

Indicates the SIS User associated with the Lead.

Double Opt-In(SMS)

This Property can have one of the following values:

•   Yes: Indicates that the Lead has confirmed or Opted-In to receive SMS messages from the organization.

•   No: Indicates that the Lead has Opted-Out from receiving SMS messages from the organization.

By default, this Property is blank.

This Property is read-only and its value is determined by various scenarios.

For information on the various scenarios, see “Behavior of the Send SMS and Double Opt-In(SMS) Properties”.

Cannot be edited or deleted

Application received date

The date when the Application is received from a student.

Enrollment date

The date when the student is enrolled.

Midpoint date

The midpoint date of a Program for the student.

Note

The date specified in this field should be later than the Expected start date Property and earlier than the Expected graduation date Property.

Expected graduation date

The date when a Program ends for the student.

Note

The date specified in this field should not be earlier than the date specified in the Expected start date and Midpoint date Properties.

Enrollment status

Enumerated values indicating the status of the Enrollment. Following are some of the values that can be configured for this Property:

•   Full Time

•   Half Time

•   Less than half time

•   3/4 Time

Note

The values configured for this Property and the Enrollment status Property of the Enrollment Object must be same.

Billing method

Enumerated values indicating the method of billing.

Applicant type

Enumerated values indicating the type of Applicant applying for admission. For example, if the Applicant chooses to apply online, this Applicant is categorized as Online Applicant.

Note

The values configured for this Property and the Applicant type Property of the Enrollment Object must be same.

Comment

Comments typed by the admission representative.

Admissions representative

The name of the admission representative.

This Property can be hidden.

If no value is specified for this Property, the value of the SIS owner Property is set by default.

Note

If the value of the SIS owner Property is changed later, the value of the Admissions representative will not be updated automatically.

Send SMS

Indicates whether SMS messages can be sent to Leads. By default, the value of this Property is set to No. If a number is specified in the Mobile field, the value of this Property automatically changes to Yes.

You cannot send SMS messages to Leads for whom this value is set to No even if you select such Leads to be the recipients of SMS messages.

Cannot be edited or deleted

Send Email

Indicates whether email messages can be sent to leads.

By default, the value of this Property is Yes. Its value is changed to No if the lead opts not to receive email messages by clicking an unsubscribe link in an email or by communicating with the user that email messages must no longer be sent.

In the former scenario, the value of the property changes to No automatically, and in the latter scenario, the user changes the value of the property from Yes to No.

If the property is blank, its value is considered as Yes.

Cannot be edited or deleted.

Address(Group)

The group of Properties that comprise the address information for the Lead. These Properties are free text fields, in which you can type a maximum of 255 characters.

Street

The address of the Lead.

City

State

ZIP

County

Country

Region

Primary phone

The phone used by the Lead. This Property can have one of the following values:

•   Phone

•   Phone1

•   Phone2

•   Mobile

Phone 1

The first phone number of the Lead.

Phone 2

The alternate phone number of the Lead.

Phone 2 extension

The extension of the alternate phone number.

Mobile

The mobile phone number of the Lead.

Fax

The fax number of the Lead.

Program Information

This group of Properties comprises the Program information of the Lead.

Area of Interest

The area in which the Lead is interested to enroll for a course.

Example: Culinary arts, or Psychology.

Program

The Program for which the Lead enrolls.

Example: Business Law, or Arts.

Program Version

The version of the Program in which the Lead is interested. For example, an MBA in Finance. The Program Version is Finance.

Program Version Start Date

The start date of the version of the Program.

Area of Study

The course which the Lead has selected to pursue. For example, Legal Studies, or Child Psychology.

Shift

The shift in which the Lead is interested to pursue the course. For example, All Day, or Evening.

Program Level

The Program Level of the Program the Lead wishes to pursue. For example, Certificate, or Diploma.

Expected start date

Estimated date of the commencement of the course.

Expected Start Term

Estimated date of the commencement of the term.

Contact Properties

The group of Properties comprise personal information about the Lead.

School Status

The equivalent representation of Stage Property of the Lead. This value is updated as a result of database synchronization with the SIS.

Student number

The unique identification number of the student.

First name

The first name of the Contact. This is the Contact’s display name in Talisma. This name is used in Talisma when searching for Contacts, and in Filters.

Middle name

The middle name of the Contact.

Last name

The last name of the Contact.

Suffix

The suffix added to the Contact‘s name.

Nickname

The nickname of the Contact.

Maiden name

The maiden name of the Contact.

E-mail *

The Contact’s e-mail address. Talisma uses this e-mail address to track Messages from the Lead, and threads the Messages into an Interaction.

Secondary e-mail address

The alternate e-mail address of the Contact.

Gender

The gender of the Contact.

Date of birth

The date of birth of the Contact

Marital status

The marital status of the Contact.

Veteran

Indicates whether Contact is a veteran.

Student ID

The ID of the Contact’s corresponding student record created in the SIS.

Lead Information

The group of Properties that comprise general information about the Lead.

Education Level

The Lead’s previous education level. For example, High School, or Masters.

Lead Source

The source from where information about the Lead is obtained. For example, Radio, Internet Advertisement.

Account source

The Account from which the Lead information is obtained.

Lead category

Indicates the category of the Lead Source. For example, High School, or College.

Lead Type

Indicates the background of the Lead. For example, Walk in, or Referral.

Extra-curricular

Any extra-curricular activity performed by the Lead outside the realm of the normal curriculum of education.

Method of contact

The medium of communication used to communicate with the Lead. For example, Phone, e-mail, letter, or fax.

Rating

Indicates the grade of the Lead.

Campus type

Campus to which the Lead belongs.

Duplicate

This property can have one of the following values:

•   Yes: indicates the Lead record exists in Talisma.

•   No: indicates the Lead record does not exist in Talisma.

Invalid

This property can have one of the following values:

•   Yes: indicates that the mandatory properties are not filled in for the Lead.

•   No: indicates the mandatory properties are filled in by the User for the Lead.

Disqualified

This property can have one of the following values:

•   Yes: indicates that the Lead is disqualified for the Program.

•   No: indicates that the Lead is qualified for the Program.

Reason for disqualification

The reason for the Lead being disqualified.

Currently in the Military

Indicates whether Lead was involved in military activities.

Original Lead

This Property will be blank if the Lead is original. For duplicate Leads, the value specified in the Name Property of the original Lead will be updated in this Property.

Application Name

Name of the Application that the Lead is associated with.

 

Note 

The validation of the Expected start date, Midpoint date, and Expected graduation date Properties of the Lead Object is not performed in the following scenarios:

•   When the Expected start date Property is updated in the Update Lead dialog box that is invoked from the Contact Table View by clicking the Update Leads From Contact shortcut menu option.

•   When multiple Leads are selected in the Lead Table View and values of the Expected start date, Midpoint date, and Expected graduation date Properties are set for Leads in the Set Properties dialog box.

Non-immigrant Student Tab

In addition to values of Properties in the Properties tab of the Contact, values of Properties in this tab will also be sent to the SIS using the functionality of the Outgoing Queue Object when the Talisma and SIS databases are synchronized. Further, changes to corresponding fields of the Non-immigrant Student tab in the SIS will be updated in Talisma as a result of Incoming Queue items that are created in Talisma.

The functionality of the Update type column in the Contact-to-Lead and Lead-to-Contact Properties Inheritance Maps is also applicable to Properties in the Non-immigrant Student tab.

Property

Description

Value Updated by (Talisma/User)

 

Property Can be Edited/Deleted in TBA

 

Non-immigrant Student

Indicates whether the Lead is a non-immigrant Student. Select Yes or No.

 

SEVIS ID

The Student and Exchange Visitor Information System (SEVIS) ID.

This is an eleven-character identifier assigned to the Lead by the United States Immigration and Naturalization Service (INS).

Cannot be edited or deleted.

Transaction status

This Property can have one of the following values:

•   Ready to send

•   Sent

•   Ready for DSO (Designated School Official)

•   Acknowledged

•   Terminated

Cannot be edited or deleted.

Action

This Property can have one of the following values:

For the F1 and M1 SEVIS visa types:

•   Initial

•   Continued Attendance

•   Other

For the J1 SEVIS visa type:

•   Begin New Program

•   Continuing Exchange Visitor

Cannot be edited or deleted

Student Information (Group)

Visa type

Indicates the types of visas used for SEVIS processing. This Property can have one of the following values:

•   F1

•   J1

•   M1

•   Other

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

ITIN / Tax ID

The ID issued to the Lead by the Internal Revenue Service (IRS).

 

City of birth

The city in which the Lead was born.

 

Country of citizenship

The country of citizenship of the Lead.

 

Student DSO / RO

The Designated School Official (DSO) or Responsible Officer (RO) of the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

International advisor

The Lead’s international advisor from staff members in the International Advisors group.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

SIS international advisor

The student's international advisor in the SIS.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

Proof of adequate health insurance submitted

Indicates whether proof of adequate health insurance is submitted.

This Property can have one of the following values:

•   Yes: Indicates that the Lead has submitted proof of adequate health insurance.

•   No: indicates that the Lead has not submitted proof of adequate health insurance.

Note

This Property must be updated only for Leads with a J1 visa.

 

Health provider

The health insurance provider of the Lead.

 

Health insurance end date

The date when the Lead’s health insurance ends.

 

F1 / M1 Data (Group)

Transfer from

The university or location from where the Lead has been transferred.

 

F1 / M1 Data - Country of birth

The country of birth of the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

Commuter

Indicates whether the Lead commutes to the class room. Select Yes or No.

 

F1 / M1 Data - Last permanent resident country

The last country in which the Lead was a permanent resident.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

Criminal conviction

Indicates whether the Lead was convicted as a criminal. Select Yes or No.

 

Remarks for I-20

Notes about the Lead’s I-20 status.

 

English proficiency required

Indicates whether proficiency in English is required. Select Yes or No.

 

English proficiency met

Indicates whether proficiency in English has been met. Select Met or Not Met.

 

English proficiency not required reason

Indicates the reason why proficiency in English is not required.

Maximum number of characters: 255.

 

F1 / M1 Data - Funds (Group)

Personal

The personal funds available with the Lead.

 

School fund

The funds provided to the Lead by the school.

 

School fund description

A description of the funds provided by the school.

Maximum number of characters: 255.

 

F1 / M1 - other data

Information about other funds available to the Lead.

 

Other description

Other information about funds available to the Lead.

Maximum number of characters: 255.

 

Employment

Funds available to the Lead through employment.

 

Employment description

A description about the Lead’s employment.

Maximum number of characters: 255.

 

Funding remarks

Remarks about funds available with the Lead.

Maximum number of characters: 255.

 

Authorization to Drop Below Full Course Load (Group)

Authorization reason

Indicates the reason to enroll in fewer courses than is required.

Maximum number of characters: 255.

 

Authorization start date

The date when the authorization was provided to the Lead.

 

Authorization end date

The date when the authorization to enroll in fewer courses than is required ends.

 

Authorization remarks

Remarks about the authorization to enroll for fewer courses than is required.

Maximum number of characters: 255.

 

J1 Data (Group)

Form number

The serial number of the J1 visa form.

Maximum number of characters: 255.

 

Position code

The position code number of the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

Subject

Indicates information about the J1 status of the Lead.

Maximum number of characters: 255.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

Category

Indicates the J1 category of the Lead. This Property can have one of the following values:

•   Student Secondary

•   Student Associate

•   Student Bachelors

•   Student Masters

•   Student Doctorate

•   Student Non-Degree

•   Trainee Specialty

•   Trainee Non- Specialty

•   Teacher

•   Professor

•   International Visitor

•   Alien Physician

•   Government Visitor

•   Research Scholar

•   Short-term Scholar

•   Specialist

•   Camp Counselor

•   Summer/Work/Travel

•   Au Pair

 

J1 Data - Country of birth

The Country of birth of the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

J1 Data - Last permanent resident country

The last country in which the Lead was a permanent resident.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

EV matriculation

Indicates matriculation details of the exchange visitor (EV).

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

Cannot be edited or deleted.

Infraction type

The type of infraction committed by the Contact.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

Cannot be edited or deleted.

Remarks for IAP-66/DS-2019

Indicates remarks about the IAP-66/DS-2019 form for the Lead.

Maximum number of characters: 255.

 

J1 Data - Funds (Group)

Non-immigration govt

The amount of non-government funding provided to the Lead.

 

J1 Data – personal

The personal funds available to the Lead.

 

Bi-national commission

The amount of bi-national commission funds available to the Lead.

 

Program sponsor

The amount of funds available to the Lead from the program sponsor.

 

J1 Data – other

The amount of funds available to the Lead from other sources.

 

US government agency 1

The code of the American government agency that is funding the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

US government agency 1 – amount

The amount of funding available to the Lead from the agency specified in the US government agency 1 Property.

 

US government Agency 2

The code of the American government agency that is funding the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

US government Agency 2 – amount

The amount of funding available to the Lead from the agency specified in the US government agency 2 Property.

 

US international org 1

The code of the international organization that is funding the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

US international org 1 – amount

The amount of funding available to the Lead from the agency specified in the US international org 1 Property.

 

US international org 2

The code of the international organization that is funding the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

US international org 2 – amount

The amount of funding available to the Lead from the agency specified in the US international org 2 Property.

 

Immigration Data (Group)

Passport number

The passport number of the Lead.

Maximum number of characters: 255.

 

Passport issuing country

The country in which the Lead’s passport was issued.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

Passport expiry date

The date of expiry of the Lead’s passport.

 

Visa number

The visa number of the Lead.

Maximum number of characters: 255.

 

Visa issue date

The date of issue of the visa.

 

Visa expiration date

The date of expiry of the visa.

 

Place visa issued

The name of the city where the visa was issued to the Lead.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

I - 94 (Group)

Number

The number of the I - 94 form of the Contact.

 

D/S indicator

Indicates whether the duration of stay (D/S) has been specified in the I - 94 form. Select Yes or No.

 

Date of entry

The date of the Lead’s entry into the United States of America as specified in the I - 94 form.

 

Expiration date

The date of expiry of the I - 94 form.

 

Port of entry

The port of entry of the Lead into the United States of America.

Note

Values in this Property will be available for selection after Talisma is synchronized with the SIS database.

 

History Tab

This tab displays all the events in the history of the Lead. For example, actions such as Property change for a Lead, or Categorization of a Lead, are recorded as events for the Lead. To specify the events to be displayed in this tab, select Options from the Tools menu. In the Options dialog box, set the required Lead Event options from the Event tab. For a new Lead, this tab is always blank.

Categories Tab

This tab lists the Categories created for the Lead Object. From this tab, you can categorize the Lead by selecting one or more Categories.

Test Scores Tab

This tab lists the Test Score items associated with the Lead. For more information about the Properties displayed in this tab, see “Test Score Tabs and Properties”.

Document Status Tab

This tab lists the Document Status items associated with the Lead. For more information about the Properties displayed in this tab, see “Document Status Tabs and Properties”.

Ethnic Groups Tab

This tab lists the Ethnic Group items associated with the Lead. For more information about the Properties displayed in this tab, see “ Ethnic Group Tabs and Properties”.

Assignment Logs Tab

This tab is currently not being used.

Interactions Tab

This tab displays the Interactions associated with the Lead. For information about the Properties displayed in this tab, see “ Interaction Tabs and Properties”.

Note 

In a scenario when the View Lead(s) and Enrollment(s) based only on the set Contact(s) option in the Global Options page is set to Yes in Talisma Business Administrator, and you search for the Interaction to be added for the Lead from the Interactions Tab in the Lead window, only the Interactions linked to the specified Contact is displayed in the Add Interaction dialog box.

Activities Tab

This tab presents the unified view of Interactions associated with the Lead. When you double-click an Activity, the child Interaction opens in its window. For information about the Properties displayed in this tab, see “Activity Properties”.

Duplicate Leads Tab

For original Leads, details of duplicate Leads will be listed in this tab. For duplicate Leads, this tab will be blank, and will be read-only.

Previous Education Tab

This tab lists all Previous Education details of the Lead.

Calendar Events Tab

The Calendar Events tab displays details of Calendar Events that are sent to attendees. For a new Object record, this tab is always blank. By default records in the tab are displayed in descending order on the Start Date Property.

The following table describes the Properties displayed in this tab:

Property

Description

Calendar Event ID

 

A unique identifier of the Calendar Event. The value for this Property is automatically generated.

Name

 

The name of the Calendar Event. This value is typed by the user in the Name field of the Add Calendar Event dialog box.

Start Date

 

The date and time when the Calendar Event starts.

End Date

 

The date and time when the calendar event ends.

Time Zone

 

The time zone that is selected for the Calendar Event.

Location

 

Details of the location of the Calendar Event.