Publishing a Sequence

When you create a Sequence, you can publish it to a website. The Form applicant has direct access to the Sequence from the specified URL of the Form. Information that an applicant specifies is retained across related sequences.

The hyperlink to the URL can also be used in email campaigns by the marketing team of your company or be placed on your company's website. However, before you publish the Sequence, ensure the following:

To Publish a Sequence
  1. In Build mode, click the Sequences tab. All existing Sequences are displayed in the Sequences subtab.

  2. Move the required unpublished Sequence to the Canvas. The Publish button on the top right corner of the screen is enabled.

  3. Click the Publish button. The Publish Sequence dialog box is displayed.

  4. Publish Sequence dialog box: Enables you to publish a sequence.

  5. Specify appropriate details in the following fields:

  6. Click PUBLISH. The Sequence is published on the specified URL.

Authenticated CRM Sequences

For authenticated CRM Sequences, the following process is applicable when a contact logs on to the institution's page to submit information:  

  1. Contacts are required to submit their login credentials to access the sequence.

  2. If the Contact clicks the Create Account link, the Create Account page is displayed to enable the Contact to create an account.

  3. After creating an account, if it is not a duplicate account, the Contact is automatically redirected to the requested sequence: for example, the inquiry sequence. The contact can then submit the information.

    If the account is duplicate, an email (canned response) with a TPIN would be sent to the Contact using the registered email address.

    Note

    To ensure that the canned response you have set for emailing the TPIN is sent to the Contact, do the following: 

 

Related Topics

Managing Sequences

Related Tasks

Creating a Sequence

Deleting a Sequence

Editing an Element, Form, or Sequence

Modifying a Sequence

Viewing Sequence Properties