Prerequisites

The procedures in this section apply to specific customers and are carried out by different teams in the order listed below:

Task Matrix
No. Procedure Team Customer
1 Bot Channels Registration DevOps Cloud Team All Customers
2 Create Channels and Sites DevOps Cloud Team All Customers
3 Configure Tenant Environments DevOps Cloud Team All Customers
4 Tenant self-configuration using the Customer Administration Portal Client All Customers
5 Configure Security Roles Professional Services Team or Client Anthology Reach Customers
6 Create Application User Professional Services Team or Client Anthology Reach Customers
7 Configure Live Assist Enabler Professional Services Team or Client Anthology Reach Customers
8 Migrate LUIS Resources DevOps Cloud Team All Customers

The procedures in this section apply to specific customers and are carried out by different teams in the order listed below:

Task Matrix
No. Procedure Team Customer
1 Bot Channels Registration DevOps Cloud Team All Customers
2 Create Channels and Sites DevOps Cloud Team All Customers
3 Configure Tenant Environments DevOps Cloud Team All Customers
4 Tenant self-configuration using the Customer Administration Portal Client All Customers
5 Configure Security Roles Professional Services Team or Client Anthology Reach Customers
6 Create Application User Professional Services Team or Client Anthology Reach Customers
7 Configure Live Assist Enabler Professional Services Team or Client Anthology Reach Customers

The procedures in this section apply to specific customers and are carried out by different teams in the order listed below:

Task Matrix
No. Procedure Team Customer
1 Bot Channels Registration DevOps Cloud Team All Customers
2 Create Channels and Sites DevOps Cloud Team All Customers
3 Configure Tenant Environments DevOps Cloud Team All Customers
4 Configure Security Roles Professional Services Team or Client Anthology Reach Customers
5 Create Application User Professional Services Team or Client Anthology Reach Customers

Before you configure Live Assist, perform the following steps: